About
This document is as short as I can make it. I apologise if you have to read some sentences more than once in different places but I am legally obliged to provide much of this information and there are other things I would like you to know. My objective is always to make everything as easy to use, by as many people as is possible, with as many combinations of software and hardware as is possible. I use as few bells and whistles as is practical and avoid anything that annoys me when used by others. If something doesn't work for you, please tell me.
Summary
You – "the buyer"
will pay me the price agreed. will abide by the licence agreement.
I – "the seller"
will send you with all due speed what
you have ordered and it will work.
will replace it in the very unlikely
event that it doesn't.
will inform you if despatch is not
going to be immediate.
will send you an email confirming your
order.
will not contact
you again unless you have explicitly requested updates.
will not pass
your details to any third party.
I want you to enjoy your purchase and I want the process of obtaining it to be easy and stress-free for both
of us.
If you are delighted, please tell everyone you meet, but if you are unhappy, please tell me
and I will try to put it right.
Terms & Conditions
Use of the shopping cart on this site implies that you have agreed to accept the cookie that enables it to work. This cookie disappears once you have completed checkout.
By clicking on any 'Checkout' button you are deemed to have read and accepted these Terms & Conditions and agreed to abide by the Licence. These Terms & Conditions, in particular the obligation to abide by the Licence, also apply to the recipient of any product purchased by you and delivered as a gift.
Any transaction between us is subject exclusively to the laws of England and Wales and
UK ratified EU regulations. Nothing in these Terms & Conditions
will contradict or limit your rights under such laws and regulations. Wherever you live, any transaction between us is specifically covered
by the Distance Selling Regulations (DSR).
These products are only available via this website and are for your own personal enjoyment and research, not, under any
circumstances, for lending, reproduction or commercial use. I do not host advertisements or links to other companies nor will I collect
personal information about visitors to this site. I may mention software or companies that I have found useful in creating or running this site but I am not paid, nor have I sought payment, for this. The only circumstance under which I might contact you in the future is to offer you a free patch or upgrade, should one become necessary, otherwise I will not contact you again without your explicit permission.
I will record your details and those of any any gift recipient only for the purpose of fulfilling your order. I will not pass information about you, or the recipient of a gift, to any third party.
For products available by download: After successfully completing checkout you will automatically be redirected to a page on this site containing your unique download links.
PayPal will send you an automatic email receipt and I will send you an automatic email confirmation, both to the email address you used at PayPal.
My email will also contain the links to download each product you purchased.
For products purchased as a gift, links will only be sent to the recipient but you will be sent a confirmation. Gifts will be sent on the day you requested but the exact timing is dependent on our relative timezones. All links are only valid for 24 hours and will not work after expiry. If you are unable to download the files within this time please contact me giving a legitimate and believable reason and I may create and send you new links.
For products available on physical media: After successfully completing checkout you will automatically be redirected back to this site. PayPal will send you an automatic email receipt and when your order has been processed I will send you an email telling you it has been posted.
For printed books: After successfully completing checkout you will be automatically redirected back to this site. PayPal will send you an automatic email receipt and, when your order has been processed, I will send you an email telling you it has been posted. UK and international copyright and consumer protection legislation, rather than the software specific licence agreement, apply to these products. Please read the caveat regarding the condition of Ancient Topography of London.
I check my emails regularly and usually reply to questions, queries and problems on the same day during UK business hours, if not then within 24 hours, even when on holiday, but there may occasionally be times when I cannot. If you need to contact me during these periods I ask your forbearance.
Electronic (as opposed to printed) versions of books and
maps are classified as 'services' rather than 'goods' by UK tax laws
(HMRC Reference: Notice 741) and are subject to VAT, but not export or
import duties. So please note:- I
am not registered for VAT, therefore no tax has been paid by either
of us on such transactions. If you are a UK or other EU resident (except
Jersey) this does not
affect you. If you are resident outside of the EU (or live in Jersey and your order totals over £240), any
import duties, or other charges imposed by the
authorities where you live are not included in the price
you have paid and are your responsibility.
The DSR classifies electronic books and maps as 'software', which is licenced to you for your lifetime, not sold. Your right to cancel
is severely limited by these regulations. Orders for software delivered by digital download cannot be cancelled.
Orders for software delivered on a physical medium (CD or USB stick) cannot be cancelled unless you
return to me, within seven working days of receipt, everything you have received,
undamaged, unused, at your own expense and with the seal(s) intact. On
receipt I will refund your original total cost.
Orders for printed books cannot be cancelled unless you
return to me, within seven working days of receipt, everything you have received,
undamaged, unused and at your own expense. On
receipt I will refund your original total cost.
The maps work with current versions of Windows, Mac OS and
Linux/Ubuntu and I have comprehensively tested them with the
five most commonly used browsers. If you have another
operating system, or have made your own browser, please look at the
example pages before you order to see how they work for you, in case
you need to move a bit more mainstream.
The
eBooks are built for use with a portable eBook reader. You can download one of the free books to see how it looks on your reader. I have not
found any reader that cannot use one or other of the two file formats. They are not
designed for use on a mobile phone or a cheap media tablet. They work, but only a
dedicated eBook reader will display them properly.
Having had to say all that I hope you enjoy your purchase. Comments, corrections, criticism or praise are equally welcome and will all receive an appropriate reply.
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